Global Thermal Paper Update Price Increase Announcement

November 7, 2017

Due to the chemical supplier closures, thermal paper supply is being impacted on a global basis. With no definitive date for the chemical suppliers to resume production, Iconex’s highest objective continues to be ensuring adequate supply for all our existing customers. 

Since the middle of September, we have taken several proactive steps to obtain thermal paper. We are working collaboratively with several chemical companies in conjunction with the mills to identify new sources for leuco dye as well as purchasing in new geographies. Thus far we have been successful in securing adequate paper supply, however, we are paying a premium to ensure availability. 

As a result, we need your partnership to continue to execute this critical supply strategy.  Although these events are beyond Iconex’s control we are announcing a global increase of 15% on all direct thermal paper grades.   The new pricing will be effective with orders shipped on or after December 4, 2017 for all Iconex Companies.  This necessary increase allows us to cover our costs and to serve you, our customers.  

I am personally committed to managing the situation as market conditions evolve.  We will continue to be proactive in providing real-time communication so that we can all plan effectively to deal with these uncontrollable circumstances.  

Your Iconex sales representative will be in contact as additional information becomes available.   As always, you can also find the latest market information at,, and 

We appreciate your valued business and continued support!   

Craig A. Gunckel
Chief Executive Officer


ICONEX COMMUNICATION Price Increase 110717.pdf


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Latest News

March 14, 2018
We have confirmed that Connect Chemical has begun production of leuco dye, however, a shortage of the intermediary chemical MAP is limiting their production to 50-70% of available capacity. Fukang has also resumed production although their capacity level is unconfirmed. Chameleon Chemical plans to resume production possibly as early as this week.
February 01, 2018
As indicated in our previous update, costs continue to escalate in the market due to the chemical shortage.  These rising costs are now affecting new product categories and have reached the point that we are forced to raise prices across our portfolio. 
January 19, 2018
As the leader in the market, we would like to address some of the rumors and speculation regarding the unprecedented and unpredictable situation impacting the global thermal paper market.